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Refund, Return & Order Cancellation Policy

Last updated September 17, 2025

Applies to: All purchases made on PrintinBudget.com within the United States.

General Policy

At Printin Budget, customer satisfaction is important to us. However, due to the customized and personalized nature of printing services, all sales are considered final once an order enters production. Refunds, returns, or cancellations are strictly limited to the circumstances outlined below.

Order Cancellation

  • Before Production Begins: Customers may request an order cancellation within 12 hours of placing the order or before final artwork approval, whichever comes first. A full refund will be issued.
  • After Artwork Approval/Production: Once the order has entered production, cancellation is not permitted. Any payments made are non-refundable.
  • Expedited Orders: Orders placed with expedited turnaround times are non-cancellable once artwork is approved, due to immediate processing.

Refunds & Returns

Since every product is custom printed, we do not accept returns for reasons such as “buyer’s remorse,” changes of mind, or dissatisfaction with paper/finish selection. Refunds or reprints will only be issued in the following cases:
  • Printing Defects Caused by Printin Budget:
    If products are delivered with verifiable printing errors (e.g., incorrect color reproduction, missing pages, misaligned cuts) that differ substantially from the approved artwork, Printin Budget will either:

    1. Reprint and reship the defective items at no additional cost, or

    2. Issue a partial refund (after deducting shipping and handling costs).

  • Damaged Items in Transit:
    If products arrive damaged due to carrier mishandling, customers must notify us within 5 calendar days of delivery with photographic evidence of both the damaged product and packaging. We will assist in filing a carrier claim and may offer a reprint once the carrier confirms liability.

  • Lost Packages:
    If a package is confirmed as lost by the shipping carrier, Printin Budget will work directly with the carrier to file and resolve a claim. Replacement or reprinting of the order will only be initiated after the carrier has officially confirmed the loss and/or compensation has been approved. Customers should be aware that the claim resolution process is controlled by the carrier and may take additional time. Printin Budget will make every reasonable effort to assist, but cannot guarantee specific timelines for claim outcomes.

Customer Responsibilities

  • Proof Approval
Customers are solely responsible for thoroughly reviewing and approving all digital proofs prior to printing. Printin Budget will provide professional, high-quality proofs to achieve the best possible final result. However, if errors, omissions, or incorrect information originate from the customer’s original design and are reflected in the final proof approved by the customer, Printin Budget shall not be held liable and will not accept any claims or provide compensation for such errors.

  • Address Accuracy: It is the sole responsibility of the customer to provide a complete and accurate shipping address. Printin Budget is not liable for delays, lost shipments, or extra costs resulting from incomplete or incorrect addresses.

  • Undeliverable Packages: It is the sole responsibility of the customer to provide a complete, accurate, and deliverable shipping address at the time of order. Printin Budget is not responsible for delays, losses, additional shipping costs, or undeliverable packages resulting from incorrect, incomplete, or otherwise inaccurate address information supplied by the customer.
If an order is returned to Printin Budget due to an incorrect, incomplete, or otherwise undeliverable shipping address provided by the customer, additional reshipping fees will apply. Customers will be contacted to confirm corrected shipping details before reshipment occurs. Orders will not be reshipped until all applicable reshipping fees are paid in full. If a customer chooses not to proceed with reshipment, Printin Budget reserves the right to deduct shipping, printing, and handling costs before issuing any partial refund, where applicable.

Reporting Issues

  • All refund or reprint requests must be submitted in writing to hello@printinbudget.com within 5 calendar days of delivery.

Requests must include:

  • Order number
  • Clear photographs of the defective or damaged items
  • A description of the issue

Failure to notify us within the stated timeframe will make the order ineligible for refunds or reprints.

Non-Refundable Situations

Refunds, reprints, or cancellations will not be issued in the following cases:

  • Errors or omissions in the approved proof provided by the customer.>
  • Slight variations in color, size, or finish within standard printing tolerances.
  • Delays caused by carriers, weather, natural disasters, or events beyond our control.
  • Orders delayed because of late proof approval or delayed file submission.

Force Majeure

Printin Budget shall not be held liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, labor strikes, shipping disruptions, power outages, or government restrictions.

Contact Us

For any refund, return, or cancellation inquiries, please contact:

hello@printinbudget.com

(855) 607-1053